omg I’ve always loved Astrid for this. She doesn’t just try and talk to him at a normal level, because she knows he avoids eye contact. He’s used of a life of people LITERALLY looking down at him, so he just escapes by glancing downward when he feels inadequate. But she won’t have it from him— she gets down ON HIS LEVEL and makes him look up. Makes him see what she sees: somebody worthwhile and worth looking straight in the eye.